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About
My Infrequently Updated Blog. The web-based journal of M. Forde, computer nerd, endurance athlete, and DeLorean owner
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Megapath sucks
Speakeasy was by far the best ISP I ever dealt with. Freindly, and above
all, knowledgeable. Since they have been purchased by
Megapath then merged into Global Capacity, their tech support has been,
frankly a bunch of idiots. Furthermore, their website routinely has
"Service failed" errors that prevent you from logging in, changing
passwords, and viewing account information.
Today, after being unable to log in to the website due to "service
failed" the tech support rep on the phoned didn't understand what a
subnet mask or gateway address were. Eventually I just got her to read
me "all three IP addresses" on the screen in front of her.
But at this point my only other option is Verizon. So I'm sticking with
Megapath.
[/musings]
[permanent link]
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